Thank you for choosing 1MCreatives for your digital product needs. We strive to provide high-quality digital products to enhance your creative projects. This Refund Policy outlines the terms and conditions for requesting a refund on digital products purchased through our website.
1. Eligibility for Refund
We offer refunds under the following circumstances:
1. Defective or Damaged Products: If you receive a defective or damaged digital product, please contact us at info@1mcreatives.com within 5 days of purchase, providing details and, if possible, supporting evidence such as screenshots.
2. Non-Delivery of the Product: If you do not receive the digital product within 2 hours of purchase, please contact us immediately at info@1mcreatives.com.
2. Refund Process
1. Notification: To request a refund, you must notify us via email at info@1mcreatives.com, specifying the reason for the refund request and providing any necessary supporting documentation.
2. Review: We will review your request and determine its eligibility based on the criteria mentioned in Section 1.
3. Refund or Replacement: If your refund is approved, we will initiate a refund to your original method of payment or provide a replacement product, as per your preference.
3. Exceptions
Refunds may not be provided under the following circumstances:
1. Change of Mind:We do not offer refunds for digital products due to a change of mind. Please review product details and specifications before making a purchase.
2. Technical Compatibility Issues: It is your responsibility to ensure that your hardware and software are compatible with the purchased digital product. Refunds will not be issued for compatibility issues.
4. Contact Information
If you have any questions or concerns regarding our Refund Policy, please contact us at:
1MCreatives
Email: info@1mcreatives.com
5. Changes to the Refund Policy
We reserve the right to update or modify this Refund Policy at any time without prior notice. The date of the latest revision will be indicated at the top of this document.
By making a purchase on 1MCreatives.com, you acknowledge and agree to this Refund Policy.
Last Updated: [21-12-2023]
Thank you for choosing 1MCreatives for your digital product needs.
1MCreatives
Madhapur-Hyderabad
Email: info@1MCreatives.com